Shipping Policy
Last Updated: 2/18/2026
Website Owner: Veronica Li
Website: veronicalistudio.com
Thank you for supporting Veronica Li’s artwork. Please review the shipping policy below before placing your order.
Processing Time
Orders are processed within:
3–5 business days
(Excludes weekends and holidays.)
Shipping Time
Estimated shipping times after processing:
United States: 7–14 business days
Canada: 14–21 business days
United Kingdom: 14–21 business days
Worldwide: 15–30 business days
Shipping times are estimates and may vary depending on carrier delays, customs, or seasonal volume.
Shipping Address Accuracy
Please ensure your shipping address is correct at checkout.
Veronica Li is not responsible for:
Incorrect addresses entered by the customer
Packages delayed or lost due to address errors
Failed delivery attempts
If a package is returned due to an incorrect address, the customer may be responsible for additional shipping fees.
International Orders + Customs
International orders may be subject to customs duties, taxes, and import fees depending on your country.
These fees are the responsibility of the customer.
Damaged Packages
If your artwork arrives damaged, please contact us within [48 hours] of delivery with:
Photos of the damaged artwork
Photos of the packaging
Your order number
We will do our best to support you in filing a claim with the shipping carrier if applicable.
Contact
For shipping questions, contact:
Veronica Li
Email: hello@veronicalistudio.com
Refund Policy
Last Updated: 2/18/2016
Website Owner: Veronica Li
Website: veronicalistudio.com
Each painting is hand crafted and may contain natural imperfections, which only further adds to the beauty of the piece.
All Sales Are Final
Due to the nature of original artwork, all sales are final.
We do not accept returns or offer refunds.
Custom Orders
No returns, refunds, or revisions are offered on custom orders.
Contact
If you have questions before purchasing, please contact:
Veronica Li
Email: hello@veronicalistudio.com